Terms of service
Welcome to Auric Ceylon. By accessing our website, placing an order, or purchasing our products, you agree to the following Terms of Service.
Overview
Auric Ceylon provides premium sustainable batik apparel and related products. Our products are handcrafted in limited quantities, and slight variations in colour, pattern, texture, or finish may occur. These natural variations are part of the uniqueness of handmade batik and are not considered defects.
Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement and that the information you provide is accurate and complete.
You agree not to use our website or products for any unlawful purpose or in a way that may damage, disrupt, or interfere with the operation of the website.
Product Information
We make every effort to display product colours, details, pricing, and availability as accurately as possible. However, actual product colours may vary slightly due to screen settings, lighting, photography, and the handcrafted nature of batik.
We reserve the right to update, modify, or discontinue any product at any time without prior notice.
Orders and Payments
All orders are subject to acceptance and availability. After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of the order if there is an issue with stock, payment, pricing, or product information.
We reserve the right to refuse, cancel, or limit any order where necessary, including suspected fraud, incorrect pricing, or stock unavailability.
Prices are displayed in the store currency shown at checkout. Any taxes, customs duties, import fees, or additional charges required by the destination country are the customer’s responsibility unless clearly stated otherwise.
Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates only and may vary due to customs clearance, carrier delays, destination location, or circumstances beyond our control.
Auric Ceylon is not responsible for delays caused by customs authorities, shipping carriers, incorrect delivery details, or events outside our reasonable control.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy. Customers must request eligible returns within 14 days of delivery.
Items must be unused, unworn, unwashed, and returned with original tags and packaging. Return shipping costs are the customer’s responsibility unless the item received is damaged, defective, or incorrect.
Intellectual Property
All website content, including logos, product images, graphics, designs, text, branding, and other materials, belongs to Auric Ceylon or its content providers and may not be copied, reproduced, distributed, or used without written permission.
Limitation of Liability
To the fullest extent permitted by law, Auric Ceylon shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website, products, or services.
Our liability for any claim relating to a product shall be limited to the amount paid for that product.
User Information and Privacy
When you provide personal information through our website, it is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.
Errors and Omissions
Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate, even after an order has been submitted.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated terms.
Contact Information
For questions about these Terms of Service, please contact Auric Ceylon through the contact details provided on our website.